Shipping policy
Thank you for visiting and shopping at CIVA.Store. Following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY
Shipment Processing Time
Orders in the Cairo area will be processed and shipped within 3-7 business days.
Orders out Cairo area will be processed and shipped within 5-7 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Cities | Deliver | Exchange |
| Cairo - Giza | 60 | 70 |
| Qalyubia - Alexandria - Beheira - Dakahlia - Sharqia - Kafr El-Sheikh - Gharbia - Menoufia - Damietta - Ismailia - Port Said - Suez | 70 | 80 |
| Beni Suef - Minya - Fayoum - Assiut - Sohag | 80 | 100 |
| Matrouh - Qena - Luxor - Aswan - Red Sea - North Coast | 80 | 100 |
| North Sinai - South Sinai - New Valley | 100 | 110 |
INTERNATIONAL SHIPPING POLICY
We currently do not ship outside Egypt.